Jira Service Management

{"xsrfToken":"2856ad30b1cae6bf89af5ee0829e59e47ded2082_lout","branding":{"id":"12","key":"sdcs","name":"Customer Success","portalBaseUrl":"/servicedesk/customer/portal/12","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/12/5","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#292733","headerLinkHoverBGColor":"#292733","headerBadgeColor":"#292733"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f9a5fd14-f686-4d24-ade7-2d832a8e6270/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxODc3M2E2NC05NDMzLTRjZmUtODdmMy1mZTc0MDhhMDVlODgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY5YTVmZDE0LWY2ODYtNGQyNC1hZGU3LTJkODMyYThlNjI3MCI6WyJyZWFkIl19LCJleHAiOjE3MzQ3ODIwNzAsIm5iZiI6MTczNDc4MTQ3MH0.LsWiMuWE0a45QQd4kAvTFZO3jcY5BnW7_qRk9rekz-0&client=18773a64-9433-4cfe-87f3-fe7408a05e88&mode=fit","logoId":"f9a5fd14-f686-4d24-ade7-2d832a8e6270","isLogoAvailable":true,"helpCenterTitle":"STS Help Center","sharedPortalName":"STS Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"STS Help Center","sharedPortalName":"STS Help Center","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"STS Help Center","sharedPortalName":"STS Help Center","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans le Centre de support STS","sharedPortalName":"Centre de support STS","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#00818f","helpCenterTitleColor":"#333333","bannerMediaApiUrl":"https://api.media.atlassian.com/file/42df8669-537c-404e-a5b5-9c099a10175c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxODc3M2E2NC05NDMzLTRjZmUtODdmMy1mZTc0MDhhMDVlODgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQyZGY4NjY5LTUzN2MtNDA0ZS1hNWI1LTljMDk5YTEwMTc1YyI6WyJyZWFkIl19LCJleHAiOjE3MzQ3ODIwNzAsIm5iZiI6MTczNDc4MTQ3MH0.VIPCMw-3mg-HFjN1S12tV0qJXZyKwWJoWdDC5uhcW88&client=18773a64-9433-4cfe-87f3-fe7408a05e88&height=300&mode=fit","bannerMediaApiFileId":"42df8669-537c-404e-a5b5-9c099a10175c","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"12","key":"sdcs","projectId":12034,"serviceDeskId":12,"name":"Customer Success","description":"We're here to help, please reach out!","portalBaseUrl":"/servicedesk/customer/portal/12","onlyPortal":false,"reqTypes":[{"id":"102","name":"Become a Partner","descriptionHtml":"","callToAction":"Become a Partner","introHtml":"Start reselling our products and use our tools to enhance your own training programs.","icon":11937,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11937","groups":[43],"key":""},{"id":"104","name":"Become a Trainer/Tutor/Coach","descriptionHtml":"","callToAction":"Become a Trainer/Tutor/Coach","introHtml":"Join our network of trainers, tutors and coaches.","icon":11933,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11933","groups":[43],"key":""},{"id":"229","name":"Beta test feedback","descriptionHtml":"","callToAction":"Beta test feedback","introHtml":"","icon":11943,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11943","groups":[43],"key":""},{"id":"226","name":"Request Certificate","descriptionHtml":"","callToAction":"Request Certificate","introHtml":"Request your course completion certificate here.","icon":11936,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11936","groups":[43],"key":""},{"id":"101","name":"Request for information","descriptionHtml":"Have you checked out our website? <a href=\"https://sts.ch\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">STS.ch</a>","callToAction":"Request for information","introHtml":"Ask us anything, we're here to help!","icon":11925,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11925","groups":[43],"key":""},{"id":"110","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Select this to request assistance with our products.","icon":11900,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11900","groups":[43],"key":""},{"id":"106","name":"Billing & licensing questions","descriptionHtml":"","callToAction":"Billing & licensing questions","introHtml":"Choose this if you have questions about billing, licensing or would like to change an existing order.","icon":11917,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11917","groups":[],"key":""},{"id":"109","name":"Billing questions","descriptionHtml":"","callToAction":"Billing questions","introHtml":"Choose this if you have questions about billing.","icon":11917,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11917","groups":[],"key":""},{"id":"82","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":11926,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11926","groups":[],"key":""},{"id":"105","name":"Order new licenses","descriptionHtml":"","callToAction":"Order new licenses","introHtml":"Order new licenses for our products and training tools.","icon":11930,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11930","groups":[],"key":""},{"id":"107","name":"Register to a course","descriptionHtml":"","callToAction":"Register to a course","introHtml":"Register today to our training courses.","icon":11916,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11916","groups":[],"key":""},{"id":"108","name":"Registration questions","descriptionHtml":"","callToAction":"Registration questions","introHtml":"Choose this if you have questions about your registration.","icon":11911,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11911","groups":[],"key":""},{"id":"111","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":11910,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11910","groups":[],"key":""},{"id":"114","name":"Request for Proposal / Request for Quotation","descriptionHtml":"","callToAction":"Request for Proposal / Request for Quotation","introHtml":"Deposit your RFPs or RFQs documents here and we will get back to you.","icon":11915,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11915","groups":[],"key":""},{"id":"112","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":11932,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11932","groups":[],"key":""}],"reqGroups":[{"id":43,"name":"General"}],"orderMapping":{"45":[102,109,110,112],"44":[104,110,109,112],"43":[101,110,226,102,104,229]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"362de6cf-237b-3e22-b4b6-8b596873a760","appLinkName":"System Confluence","appLinkUrl":"https://stsdev.atlassian.net/wiki","spaceKey":"SDCS","spaceName":"Customer Success","spaceUrl":"https://stsdev.atlassian.net/wiki/spaces/SDCS","isServer":false},"labels":[],"projectKey":"SDCS","serviceDeskId":12,"kbLinkDomainURLs":["https://stsdev.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":12,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SDCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxODc3M2E2NC05NDMzLTRjZmUtODdmMy1mZTc0MDhhMDVlODgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMjAzNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ3ODI2NzAsIm5iZiI6MTczNDc4MTQ3MH0.fpa2Eo2JtS3oaTffWm9FU3WZXETBfKmbb2iIuSIUNlM","targetCollection":"upload-project-12034","endpointUrl":"https://api.media.atlassian.com","clientId":"18773a64-9433-4cfe-87f3-fe7408a05e88","tokenDurationInMins":20}},"reqCreate":{"id":101,"projectId":12034,"form":{"name":"Request for information","descriptionHtml":"Have you checked out our website? <a href=\"https://sts.ch\" class=\"external-link\" rel=\"nofollow noreferrer\">STS.ch</a>","callToAction":"Request for information","intro":"Ask us anything, we're here to help!","instructions":"Have you checked out our website? <a href=\"https://sts.ch\" class=\"external-link\" rel=\"nofollow noreferrer\">STS.ch</a>","icon":11925,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11925","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"Products and Services","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10537","label":"Assessment","selected":false,"children":[]},{"value":"10541","label":"Certification preparation","selected":false,"children":[]},{"value":"10536","label":"Exam simulator (X-AM)","selected":false,"children":[]},{"value":"10540","label":"In-house Training","selected":false,"children":[]},{"value":"10542","label":"Individual coaching","selected":false,"children":[]},{"value":"10523","label":"Simulation (SimulTrain)","selected":false,"children":[]},{"value":"10539","label":"Virtual Training","selected":false,"children":[]},{"value":"10535","label":"e-Learning course","selected":false,"children":[]}]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["10004"],"values":[{"value":"10000","label":"Critical","selected":false,"children":[]},{"value":"10001","label":"High","selected":false,"children":[]},{"value":"10002","label":"Standard","selected":true,"children":[]},{"value":"10003","label":"Low","selected":false,"children":[]},{"value":"10004","label":"Project","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11732","fieldConfigId":"12634","label":"First name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Subject","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["RFI Customer"]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11737","fieldConfigId":"12639","label":"Last name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11756","fieldConfigId":"12703","label":"Phone number","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_11736","fieldConfigId":"12638","label":"Country","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10444","label":"Afghanistan","selected":false,"children":[]},{"value":"10445","label":"Albania","selected":false,"children":[]},{"value":"10446","label":"Algeria","selected":false,"children":[]},{"value":"10447","label":"Andorra","selected":false,"children":[]},{"value":"10448","label":"Angola","selected":false,"children":[]},{"value":"10449","label":"Antigua And Barbuda","selected":false,"children":[]},{"value":"10450","label":"Argentina","selected":false,"children":[]},{"value":"10451","label":"Armenia","selected":false,"children":[]},{"value":"10452","label":"Australia","selected":false,"children":[]},{"value":"10453","label":"Austria","selected":false,"children":[]},{"value":"10454","label":"Azerbaijan","selected":false,"children":[]},{"value":"10455","label":"Bahamas","selected":false,"children":[]},{"value":"10456","label":"Bahrain","selected":false,"children":[]},{"value":"10457","label":"Bangladesh","selected":false,"children":[]},{"value":"10458","label":"Barbados","selected":false,"children":[]},{"value":"10459","label":"Belarus","selected":false,"children":[]},{"value":"10460","label":"Belgium","selected":false,"children":[]},{"value":"10461","label":"Belize","selected":false,"children":[]},{"value":"10462","label":"Benin","selected":false,"children":[]},{"value":"10463","label":"Bhutan","selected":false,"children":[]},{"value":"10464","label":"Bolivia","selected":false,"children":[]},{"value":"10465","label":"Bosnia And Herzegovina","selected":false,"children":[]},{"value":"10466","label":"Botswana","selected":false,"children":[]},{"value":"10467","label":"Brazil","selected":false,"children":[]},{"value":"10468","label":"Brunei","selected":false,"children":[]},{"value":"10469","label":"Bulgaria","selected":false,"children":[]},{"value":"10470","label":"Burkina Faso","selected":false,"children":[]},{"value":"10471","label":"Burundi","selected":false,"children":[]},{"value":"10472","label":"Cambodia","selected":false,"children":[]},{"value":"10473","label":"Cameroon","selected":false,"children":[]},{"value":"10474","label":"Canada","selected":false,"children":[]},{"value":"10475","label":"Cape Verde","selected":false,"children":[]},{"value":"10476","label":"Central African Republic","selected":false,"children":[]},{"value":"10477","label":"Chad","selected":false,"children":[]},{"value":"10478","label":"Chile","selected":false,"children":[]},{"value":"10479","label":"China","selected":false,"children":[]},{"value":"10480","label":"Colombia","selected":false,"children":[]},{"value":"10481","label":"Comoros","selected":false,"children":[]},{"value":"10482","label":"Congo, Democratic Republic of the","selected":false,"children":[]},{"value":"10483","label":"Congo, Republic of the","selected":false,"children":[]},{"value":"10484","label":"Costa Rica","selected":false,"children":[]},{"value":"10485","label":"Cote d'Ivoire","selected":false,"children":[]},{"value":"10486","label":"Croatia","selected":false,"children":[]},{"value":"10487","label":"Cuba","selected":false,"children":[]},{"value":"10488","label":"Curacao","selected":false,"children":[]},{"value":"10489","label":"Cyprus","selected":false,"children":[]},{"value":"10490","label":"Czechia","selected":false,"children":[]},{"value":"10491","label":"Denmark","selected":false,"children":[]},{"value":"10492","label":"Djibouti","selected":false,"children":[]},{"value":"10493","label":"Dominica","selected":false,"children":[]},{"value":"10494","label":"Dominican Republic","selected":false,"children":[]},{"value":"10495","label":"Ecuador","selected":false,"children":[]},{"value":"10496","label":"Egypt","selected":false,"children":[]},{"value":"10497","label":"El Salvador","selected":false,"children":[]},{"value":"10498","label":"Equatorial Guinea","selected":false,"children":[]},{"value":"10499","label":"Eritrea","selected":false,"children":[]},{"value":"10500","label":"Estonia","selected":false,"children":[]},{"value":"10501","label":"Eswatini","selected":false,"children":[]},{"value":"10502","label":"Ethiopia","selected":false,"children":[]},{"value":"10503","label":"Fiji","selected":false,"children":[]},{"value":"10504","label":"Finland","selected":false,"children":[]},{"value":"10505","label":"France","selected":false,"children":[]},{"value":"10506","label":"Gabon","selected":false,"children":[]},{"value":"10507","label":"Gambia, The","selected":false,"children":[]},{"value":"10508","label":"Georgia","selected":false,"children":[]},{"value":"10509","label":"Germany","selected":false,"children":[]},{"value":"10510","label":"Ghana","selected":false,"children":[]},{"value":"10511","label":"Greece","selected":false,"children":[]},{"value":"10512","label":"Grenada","selected":false,"children":[]},{"value":"10513","label":"Guatemala","selected":false,"children":[]},{"value":"10514","label":"Guinea","selected":false,"children":[]},{"value":"10515","label":"Guinea-Bissau","selected":false,"children":[]},{"value":"10516","label":"Guyana","selected":false,"children":[]},{"value":"10517","label":"Haiti","selected":false,"children":[]},{"value":"10518","label":"Holy See","selected":false,"children":[]},{"value":"10519","label":"Honduras","selected":false,"children":[]},{"value":"10520","label":"Hong Kong","selected":false,"children":[]},{"value":"10521","label":"Hungary","selected":false,"children":[]},{"value":"10522","label":"Iceland","selected":false,"children":[]},{"value":"10523","label":"India","selected":false,"children":[]},{"value":"10524","label":"Indonesia","selected":false,"children":[]},{"value":"10525","label":"Iran","selected":false,"children":[]},{"value":"10526","label":"Iraq","selected":false,"children":[]},{"value":"10527","label":"Ireland","selected":false,"children":[]},{"value":"10528","label":"Israel","selected":false,"children":[]},{"value":"10529","label":"Italy","selected":false,"children":[]},{"value":"10530","label":"Jamaica","selected":false,"children":[]},{"value":"10531","label":"Japan","selected":false,"children":[]},{"value":"10532","label":"Jordan","selected":false,"children":[]},{"value":"10533","label":"Kazakhstan","selected":false,"children":[]},{"value":"10534","label":"Kenya","selected":false,"children":[]},{"value":"10535","label":"Kiribati","selected":false,"children":[]},{"value":"10537","label":"Kosovo","selected":false,"children":[]},{"value":"10538","label":"Kuwait","selected":false,"children":[]},{"value":"10539","label":"Kyrgyzstan","selected":false,"children":[]},{"value":"10540","label":"Laos","selected":false,"children":[]},{"value":"10541","label":"Latvia","selected":false,"children":[]},{"value":"10542","label":"Lebanon","selected":false,"children":[]},{"value":"10543","label":"Lesotho","selected":false,"children":[]},{"value":"10544","label":"Liberia","selected":false,"children":[]},{"value":"10545","label":"Libya","selected":false,"children":[]},{"value":"10546","label":"Liechtenstein","selected":false,"children":[]},{"value":"10547","label":"Lithuania","selected":false,"children":[]},{"value":"10548","label":"Luxembourg","selected":false,"children":[]},{"value":"10549","label":"Macau","selected":false,"children":[]},{"value":"10550","label":"Macedonia","selected":false,"children":[]},{"value":"10551","label":"Madagascar","selected":false,"children":[]},{"value":"10552","label":"Malawi","selected":false,"children":[]},{"value":"10553","label":"Malaysia","selected":false,"children":[]},{"value":"10554","label":"Maldives","selected":false,"children":[]},{"value":"10555","label":"Mali","selected":false,"children":[]},{"value":"10556","label":"Malta","selected":false,"children":[]},{"value":"10557","label":"Marshall Islands","selected":false,"children":[]},{"value":"10558","label":"Mauritania","selected":false,"children":[]},{"value":"10559","label":"Mauritius","selected":false,"children":[]},{"value":"10560","label":"Mexico","selected":false,"children":[]},{"value":"10561","label":"Micronesia","selected":false,"children":[]},{"value":"10562","label":"Moldova","selected":false,"children":[]},{"value":"10563","label":"Monaco","selected":false,"children":[]},{"value":"10564","label":"Mongolia","selected":false,"children":[]},{"value":"10565","label":"Montenegro","selected":false,"children":[]},{"value":"10566","label":"Morocco","selected":false,"children":[]},{"value":"10567","label":"Mozambique","selected":false,"children":[]},{"value":"10679","label":"Myanmar","selected":false,"children":[]},{"value":"10568","label":"Namibia","selected":false,"children":[]},{"value":"10569","label":"Nauru","selected":false,"children":[]},{"value":"10570","label":"Nepal","selected":false,"children":[]},{"value":"10571","label":"Netherlands","selected":false,"children":[]},{"value":"10572","label":"New Zealand","selected":false,"children":[]},{"value":"10573","label":"Nicaragua","selected":false,"children":[]},{"value":"10574","label":"Niger","selected":false,"children":[]},{"value":"10575","label":"Nigeria","selected":false,"children":[]},{"value":"10680","label":"North Korea","selected":false,"children":[]},{"value":"10576","label":"Norway","selected":false,"children":[]},{"value":"10577","label":"Oman","selected":false,"children":[]},{"value":"10578","label":"Pakistan","selected":false,"children":[]},{"value":"10579","label":"Palau","selected":false,"children":[]},{"value":"10580","label":"Palestinian Territories","selected":false,"children":[]},{"value":"10581","label":"Panama","selected":false,"children":[]},{"value":"10582","label":"Papua New Guinea","selected":false,"children":[]},{"value":"10583","label":"Paraguay","selected":false,"children":[]},{"value":"10584","label":"Peru","selected":false,"children":[]},{"value":"10585","label":"Philippines","selected":false,"children":[]},{"value":"10586","label":"Poland","selected":false,"children":[]},{"value":"10587","label":"Portugal","selected":false,"children":[]},{"value":"10588","label":"Qatar","selected":false,"children":[]},{"value":"10589","label":"Romania","selected":false,"children":[]},{"value":"10590","label":"Russia","selected":false,"children":[]},{"value":"10591","label":"Rwanda","selected":false,"children":[]},{"value":"10681","label":"Saint Kitts and Nevis","selected":false,"children":[]},{"value":"10682","label":"Saint Lucia","selected":false,"children":[]},{"value":"10683","label":"Saint Vincent and the Grenadines","selected":false,"children":[]},{"value":"10592","label":"Samoa ","selected":false,"children":[]},{"value":"10593","label":"San Marino","selected":false,"children":[]},{"value":"10684","label":"Sao Tome and Principe","selected":false,"children":[]},{"value":"10594","label":"Saudi Arabia","selected":false,"children":[]},{"value":"10595","label":"Senegal","selected":false,"children":[]},{"value":"10596","label":"Serbia","selected":false,"children":[]},{"value":"10597","label":"Seychelles","selected":false,"children":[]},{"value":"10598","label":"Sierra Leone","selected":false,"children":[]},{"value":"10599","label":"Singapore","selected":false,"children":[]},{"value":"10600","label":"Slovakia","selected":false,"children":[]},{"value":"10601","label":"Slovenia","selected":false,"children":[]},{"value":"10602","label":"Solomon Islands","selected":false,"children":[]},{"value":"10603","label":"Somalia","selected":false,"children":[]},{"value":"10604","label":"South Africa","selected":false,"children":[]},{"value":"10605","label":"South Korea","selected":false,"children":[]},{"value":"10606","label":"South Sudan","selected":false,"children":[]},{"value":"10607","label":"Spain","selected":false,"children":[]},{"value":"10608","label":"Sri Lanka","selected":false,"children":[]},{"value":"10609","label":"Sudan","selected":false,"children":[]},{"value":"10610","label":"Suriname","selected":false,"children":[]},{"value":"10611","label":"Sweden","selected":false,"children":[]},{"value":"10612","label":"Switzerland","selected":true,"children":[]},{"value":"10613","label":"Syria","selected":false,"children":[]},{"value":"10614","label":"Taiwan","selected":false,"children":[]},{"value":"10615","label":"Tajikistan","selected":false,"children":[]},{"value":"10616","label":"Tanzania","selected":false,"children":[]},{"value":"10617","label":"Thailand","selected":false,"children":[]},{"value":"10685","label":"Timor-Leste","selected":false,"children":[]},{"value":"10618","label":"Togo","selected":false,"children":[]},{"value":"10619","label":"Tonga","selected":false,"children":[]},{"value":"10620","label":"Trinidad and Tobago","selected":false,"children":[]},{"value":"10621","label":"Tunisia","selected":false,"children":[]},{"value":"10622","label":"Turkey","selected":false,"children":[]},{"value":"10623","label":"Turkmenistan","selected":false,"children":[]},{"value":"10686","label":"Tuvalu","selected":false,"children":[]},{"value":"10624","label":"Uganda","selected":false,"children":[]},{"value":"10625","label":"Ukraine","selected":false,"children":[]},{"value":"10626","label":"United Arab Emirates","selected":false,"children":[]},{"value":"10627","label":"United Kingdom","selected":false,"children":[]},{"value":"10687","label":"United States of America","selected":false,"children":[]},{"value":"10628","label":"Uruguay","selected":false,"children":[]},{"value":"10629","label":"Uzbekistan","selected":false,"children":[]},{"value":"10688","label":"Vanuatu","selected":false,"children":[]},{"value":"10630","label":"Venezuela","selected":false,"children":[]},{"value":"10631","label":"Vietnam","selected":false,"children":[]},{"value":"10632","label":"Yemen","selected":false,"children":[]},{"value":"10633","label":"Zambia","selected":false,"children":[]},{"value":"10634","label":"Zimbabwe","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11731","fieldConfigId":"12633","label":"Your organization","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Your message","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/12/create/101","requestValidateBaseUrl":"/servicedesk/customer/portal/12/validate/101","calendarParams":{"firstDay":0,"date":"2024-12-21T12:44:30+0100","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"362de6cf-237b-3e22-b4b6-8b596873a760","appLinkName":"System Confluence","appLinkUrl":"https://stsdev.atlassian.net/wiki","spaceKey":"SDCS","spaceName":"Customer Success","spaceUrl":"https://stsdev.atlassian.net/wiki/spaces/SDCS","isServer":false},"labels":[],"projectKey":"SDCS","serviceDeskId":12,"kbLinkDomainURLs":["https://stsdev.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxODc3M2E2NC05NDMzLTRjZmUtODdmMy1mZTc0MDhhMDVlODgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMjAzNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ3ODI2NzAsIm5iZiI6MTczNDc4MTQ3MH0.fpa2Eo2JtS3oaTffWm9FU3WZXETBfKmbb2iIuSIUNlM","targetCollection":"upload-project-12034","endpointUrl":"https://api.media.atlassian.com","clientId":"18773a64-9433-4cfe-87f3-fe7408a05e88","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}