{"xsrfToken":"c3c9fb26b7959b74af757a5345f1db9e552961f9_lout","branding":{"id":"12","key":"sdcs","name":"Customer Success","portalBaseUrl":"/servicedesk/customer/portal/12","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/12/5","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#292733","headerLinkHoverBGColor":"#292733","headerBadgeColor":"#292733"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f9a5fd14-f686-4d24-ade7-2d832a8e6270/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxODc3M2E2NC05NDMzLTRjZmUtODdmMy1mZTc0MDhhMDVlODgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY5YTVmZDE0LWY2ODYtNGQyNC1hZGU3LTJkODMyYThlNjI3MCI6WyJyZWFkIl19LCJleHAiOjE3MzU1NzEwMDEsIm5iZiI6MTczNTU3MDQwMX0.rXvFi9FV-KCVJYKuriqCX3fdC4U3zJyHfP5vtg2a2II&client=18773a64-9433-4cfe-87f3-fe7408a05e88&mode=fit","logoId":"f9a5fd14-f686-4d24-ade7-2d832a8e6270","isLogoAvailable":true,"helpCenterTitle":"STS Help Center","sharedPortalName":"STS Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"STS Help Center","sharedPortalName":"STS Help Center","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"STS Help Center","sharedPortalName":"STS Help Center","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans le Centre de support STS","sharedPortalName":"Centre de support STS","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#00818f","helpCenterTitleColor":"#333333","bannerMediaApiUrl":"https://api.media.atlassian.com/file/42df8669-537c-404e-a5b5-9c099a10175c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxODc3M2E2NC05NDMzLTRjZmUtODdmMy1mZTc0MDhhMDVlODgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQyZGY4NjY5LTUzN2MtNDA0ZS1hNWI1LTljMDk5YTEwMTc1YyI6WyJyZWFkIl19LCJleHAiOjE3MzU1NzEwMDEsIm5iZiI6MTczNTU3MDQwMX0.congrcKWjNkdLCLIhKTQbGcdhByBiRudxLHMMaSubuY&client=18773a64-9433-4cfe-87f3-fe7408a05e88&height=300&mode=fit","bannerMediaApiFileId":"42df8669-537c-404e-a5b5-9c099a10175c","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"12","key":"sdcs","projectId":12034,"serviceDeskId":12,"name":"Customer Success","description":"<p>We're here to help, please reach out!</p>","portalBaseUrl":"/servicedesk/customer/portal/12","onlyPortal":false,"reqTypes":[{"id":"102","name":"Become a Partner","descriptionHtml":"","callToAction":"Become a Partner","introHtml":"<p>Start reselling our products and use our tools to enhance your own training programs.</p>","icon":11937,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11937","groups":[43],"key":""},{"id":"104","name":"Become a Trainer/Tutor/Coach","descriptionHtml":"","callToAction":"Become a Trainer/Tutor/Coach","introHtml":"<p>Join our network of trainers, tutors and coaches.</p>","icon":11933,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11933","groups":[43],"key":""},{"id":"229","name":"Beta test feedback","descriptionHtml":"","callToAction":"Beta test feedback","introHtml":"","icon":11943,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11943","groups":[43],"key":""},{"id":"226","name":"Request Certificate","descriptionHtml":"","callToAction":"Request Certificate","introHtml":"<p>Request your course completion certificate here.</p>","icon":11936,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11936","groups":[43],"key":""},{"id":"101","name":"Request for information","descriptionHtml":"<p>Have you checked out our website? <a href=\"https://sts.ch\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">STS.ch</a></p>","callToAction":"Request for information","introHtml":"<p>Ask us anything, we're here to help!</p>","icon":11925,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11925","groups":[43],"key":""},{"id":"110","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Select this to request assistance with our products.</p>","icon":11900,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11900","groups":[43],"key":""},{"id":"106","name":"Billing & licensing questions","descriptionHtml":"","callToAction":"Billing & licensing questions","introHtml":"<p>Choose this if you have questions about billing, licensing or would like to change an existing order.</p>","icon":11917,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11917","groups":[],"key":""},{"id":"109","name":"Billing questions","descriptionHtml":"","callToAction":"Billing questions","introHtml":"<p>Choose this if you have questions about billing.</p>","icon":11917,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11917","groups":[],"key":""},{"id":"82","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11926,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11926","groups":[],"key":""},{"id":"105","name":"Order new licenses","descriptionHtml":"","callToAction":"Order new licenses","introHtml":"<p>Order new licenses for our products and training tools.</p>","icon":11930,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11930","groups":[],"key":""},{"id":"107","name":"Register to a course","descriptionHtml":"","callToAction":"Register to a course","introHtml":"<p>Register today to our training courses.</p>","icon":11916,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11916","groups":[],"key":""},{"id":"108","name":"Registration questions","descriptionHtml":"","callToAction":"Registration questions","introHtml":"<p>Choose this if you have questions about your registration.</p>","icon":11911,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11911","groups":[],"key":""},{"id":"111","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":11910,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11910","groups":[],"key":""},{"id":"114","name":"Request for Proposal / Request for Quotation","descriptionHtml":"","callToAction":"Request for Proposal / Request for Quotation","introHtml":"<p>Deposit your RFPs or RFQs documents here and we will get back to you.</p>","icon":11915,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11915","groups":[],"key":""},{"id":"112","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":11932,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11932","groups":[],"key":""}],"reqGroups":[{"id":43,"name":"General"}],"orderMapping":{"45":[102,109,110,112],"44":[104,110,109,112],"43":[101,110,226,102,104,229]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"362de6cf-237b-3e22-b4b6-8b596873a760","appLinkName":"System Confluence","appLinkUrl":"https://stsdev.atlassian.net/wiki","spaceKey":"SDCS","spaceName":"Customer Success","spaceUrl":"https://stsdev.atlassian.net/wiki/spaces/SDCS","isServer":false},"labels":[],"projectKey":"SDCS","serviceDeskId":12,"kbLinkDomainURLs":["https://stsdev.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":12,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SDCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxODc3M2E2NC05NDMzLTRjZmUtODdmMy1mZTc0MDhhMDVlODgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMjAzNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzU1NzE2MDEsIm5iZiI6MTczNTU3MDQwMX0.umuuKfEESjPplbAmtbnkgUL1CKKnKhvA7CxHTh-a5u8","targetCollection":"upload-project-12034","endpointUrl":"https://api.media.atlassian.com","clientId":"18773a64-9433-4cfe-87f3-fe7408a05e88","tokenDurationInMins":20}},"reqCreate":{"id":104,"projectId":12034,"form":{"name":"Become a Trainer/Tutor/Coach","descriptionHtml":"","callToAction":"Become a Trainer/Tutor/Coach","intro":"<p>Join our network of trainers, tutors and coaches.</p>","instructions":"","icon":11933,"iconUrl":"https://stsdev.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11933","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11732","fieldConfigId":"12634","label":"First name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["New Trainer"]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11737","fieldConfigId":"12639","label":"Last name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11731","fieldConfigId":"12633","label":"Organization's name","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Message","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/12/create/104","requestValidateBaseUrl":"/servicedesk/customer/portal/12/validate/104","calendarParams":{"firstDay":0,"date":"2024-12-30T15:53:21+0100","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"362de6cf-237b-3e22-b4b6-8b596873a760","appLinkName":"System Confluence","appLinkUrl":"https://stsdev.atlassian.net/wiki","spaceKey":"SDCS","spaceName":"Customer Success","spaceUrl":"https://stsdev.atlassian.net/wiki/spaces/SDCS","isServer":false},"labels":[],"projectKey":"SDCS","serviceDeskId":12,"kbLinkDomainURLs":["https://stsdev.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxODc3M2E2NC05NDMzLTRjZmUtODdmMy1mZTc0MDhhMDVlODgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMjAzNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzU1NzE2MDEsIm5iZiI6MTczNTU3MDQwMX0.umuuKfEESjPplbAmtbnkgUL1CKKnKhvA7CxHTh-a5u8","targetCollection":"upload-project-12034","endpointUrl":"https://api.media.atlassian.com","clientId":"18773a64-9433-4cfe-87f3-fe7408a05e88","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}